Privacy Policy
Effective Date: 26/02/2025
Last Updated: 26/02/2025
Privacy Policy
Effective Date: 26/02/2025
Last Updated: 26/02/2025
1. Introduction
Welcome to TGT by Terragrid Tech ("TGT," "we," "our," or "us"). We are committed to protecting your personal data and ensuring transparency in how we collect, use, and store it. This Privacy Policy explains our practices in compliance with the Digital Personal Data Protection (DPDP) Act, 2023 and other applicable laws.
By using our website, APIs, or business applications, you consent to the terms outlined in this Privacy Policy.
Welcome to TGT by Terragrid Tech ("TGT," "we," "our," or "us"). We are committed to protecting your personal data and ensuring transparency in how we collect, use, and store it. This Privacy Policy explains our practices in compliance with the Digital Personal Data Protection (DPDP) Act, 2023 and other applicable laws.
By using our website, APIs, or business applications, you consent to the terms outlined in this Privacy Policy.
2. Scope of This Policy
This Privacy Policy applies to:
All users, businesses, and organizations using TGT services.
Data collected through our website, APIs, and business applications.
Any personal data processed, stored, or shared within our systems.
This policy does not apply to third-party websites or services that integrate with TGT. Please review their privacy policies separately.
This Privacy Policy applies to:
All users, businesses, and organizations using TGT services.
Data collected through our website, APIs, and business applications.
Any personal data processed, stored, or shared within our systems.
This policy does not apply to third-party websites or services that integrate with TGT. Please review their privacy policies separately.
3. What Data We Collect
We may collect the following types of personal data:
Basic Information: Name, email address, phone number, and company details.
Transactional Data: Records of purchases and interactions with our services.
Technical Data: IP address, device information, browser type, and usage logs.
Cookies & Analytics: Behavioral data to improve our platform performance.
We do not collect sensitive personal data unless explicitly required and consented to.
We may collect the following types of personal data:
Basic Information: Name, email address, phone number, and company details.
Transactional Data: Records of purchases and interactions with our services.
Technical Data: IP address, device information, browser type, and usage logs.
Cookies & Analytics: Behavioral data to improve our platform performance.
We do not collect sensitive personal data unless explicitly required and consented to.
4. How We Use Your Data
Your data is processed for the following purposes:
✅ Service Delivery: To provide our API solutions, POS integrations, and business applications.
✅ Security & Compliance: To detect fraud, monitor security, and comply with legal obligations.
✅ User Support: To respond to inquiries, troubleshoot issues, and enhance customer experience.
✅ Marketing & Communication: To send updates, newsletters, and promotions (with opt-out options).
✅ Analytics & Improvement: To analyze usage patterns and enhance our services.
We do not sell personal data to third parties.
Your data is processed for the following purposes:
✅ Service Delivery: To provide our API solutions, POS integrations, and business applications.
✅ Security & Compliance: To detect fraud, monitor security, and comply with legal obligations.
✅ User Support: To respond to inquiries, troubleshoot issues, and enhance customer experience.
✅ Marketing & Communication: To send updates, newsletters, and promotions (with opt-out options).
✅ Analytics & Improvement: To analyze usage patterns and enhance our services.
We do not sell personal data to third parties.
5. Consent & User Rights
Under the DPDP Act, 2023, users have the right to:
Give or withdraw consent for data collection and processing.
Access, correct, or delete personal data at any time.
Nominate a representative in case of incapacity.
Opt out of non-essential communications.
You can manage your preferences through your account settings or contact us at support@terragrid.tech.
Under the DPDP Act, 2023, users have the right to:
Give or withdraw consent for data collection and processing.
Access, correct, or delete personal data at any time.
Nominate a representative in case of incapacity.
Opt out of non-essential communications.
You can manage your preferences through your account settings or contact us at support@terragrid.tech.
6. Data Retention & Deletion
We retain personal data only as long as necessary for service delivery or compliance with legal obligations. Unused data will be automatically deleted after 30 days. Users can also request immediate deletion of their data.
We retain personal data only as long as necessary for service delivery or compliance with legal obligations. Unused data will be automatically deleted after 30 days. Users can also request immediate deletion of their data.
7. Data Security & Storage
We implement industry-standard security measures, including:
Encryption for data at rest and in transit.
Access controls to restrict unauthorized access.
Regular audits and security updates to protect against threats.
Your data may be stored on secure cloud servers. If required, we offer India-based data storage options for compliance with data localization rules.
We implement industry-standard security measures, including:
Encryption for data at rest and in transit.
Access controls to restrict unauthorized access.
Regular audits and security updates to protect against threats.
Your data may be stored on secure cloud servers. If required, we offer India-based data storage options for compliance with data localization rules.
8. Data Sharing & Third-Party Integrations
We may share data with:
Service Providers: For hosting, payment processing, and security monitoring.
Legal Authorities: If required by law or to prevent fraud.
All third parties must comply with strict data protection standards.
We may share data with:
Service Providers: For hosting, payment processing, and security monitoring.
Legal Authorities: If required by law or to prevent fraud.
All third parties must comply with strict data protection standards.
9. International Data Transfers
If we transfer data outside India, we ensure compliance with applicable laws and secure transfer mechanisms. Users will be informed of any such transfers affecting their rights.
If we transfer data outside India, we ensure compliance with applicable laws and secure transfer mechanisms. Users will be informed of any such transfers affecting their rights.
10. Compliance & Contact Information
We have a dedicated Data Protection Officer (DPO) to oversee compliance. For any questions, complaints, or data requests, contact us at:
📧 Email: support@terragrid.tech
We have a dedicated Data Protection Officer (DPO) to oversee compliance. For any questions, complaints, or data requests, contact us at:
📧 Email: support@terragrid.tech
11. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted with a revised effective date, and significant updates will be communicated to users.
By continuing to use our services, you agree to the latest version of this policy.
Thank you for trusting TGT by Terragrid Tech with your data!
We may update this Privacy Policy periodically. Any changes will be posted with a revised effective date, and significant updates will be communicated to users.
By continuing to use our services, you agree to the latest version of this policy.
Thank you for trusting TGT by Terragrid Tech with your data!
